Customer reviews for Leeds Self Storage

Just a note to say how helpfull and obliging all the staff were during what was a very sad and stressful time for me [ my stuff contained my late wifes belongings also]. The depot is perfect in every aspect and much thought has obviously gone into things . Would'nt hesitate to recommend it to family and friends. [ I'm grateful for the help with the offsetting of VAT for a while ] Kind regards Paddy Mosley

Do not use if you are in a hurry. I checked in online to save time but it still took about half an hour in store to complete check in. Far too long. Would not use again.

Dealt with in a courteous and professional manner.

Using Big Yellow storage, for the first time was a very good experience. The staff confirmed many times with me, that my belonguins are maintained safe. I felt very impressed with the security facilities and the storage space went beyond my expectations.

The two people I spoke to were very helpful, and talked me through all the stages. The space I booked was a bit small for the price I paid, but they do refund you the money for the time you don't use it. Location was a bit out of the way, but not too far away from the city center. Fantastic security measures, was very happy with this aspect.

Excellent service from the beginning to end. Would definately recommend to family and friends.

I would highly recommend anyone to use Big Yellow for whatever storage need they have. It seems that, from large businesses to smaller, single end users, they cater for everyone with the same amount of customer service and attention to the needs of the customer. The check-in process was clear, quick, and pain free. As we had to arrange some last minute storage, due to a house move being delayed very late in the process, we were pleased to find that Big Yellow Leeds could not only meet our requirements in terms of availability, but offered us help and flexibility in choosing the right sized storage space.

We are using the storage to avoid bringing everything back from uni then having to transport it all back again. Good range of sizes in the uniys. Clean dry - ideal for our use. Building was a b it difficult to find from the direction we were travelling, but once we got there the second trip was a lot easier

I had storage at another place but needed to up grade the size. I made the choice to move all my stuff from a company down Kirkstall Road to this site. It was the best thing I have ever done... Every thing that was wrong with the other site is right with this one. On top of that the staff are really nice...

My initial telephone call to Leeds was made easy by Marianne's friendly and helpful manner and advice. Her pleasant and informative attitude when I looked around the storage facility made the decision to store here easier. Siging up a couple of days later with Sammy (by herself on a busy Sunday), was a dream. The ease with which the process was completed and my questions answered showed her professionalism and knowledge of her job. From my experience as a first time storer, I can only offer the highest accolade. Thank you.