Customer reviews for Leeds Self Storage

4.8 out of 5 stars
1202 reviews
i found it easy to hire aunit and your staff were very helpful and iwould recomend this service to my friends.
anthony webster
26 Feb 2010
With the daunting prospect of moving house, I started to research into storage companies, but only wanted a one week contract. Big Yellow was a clear and easy website to use allowing an accurate quote to be given instantly. I was unsure about the small print so used the online chat to ask questions about pricing and insurance to receive the best possible answers of very cheap insurance and minimum storage costs where amazingly you get the majority of it back! Perfect! Access was simple, and only short 5 minute drive away with very welcoming staff who explained absolutely everything and who you could have a laugh with too! Thanks for making moving house so much easier!
Deborah Scammell
26 Feb 2010
The building works at home carried on for considerably longer than origibnnaly expected, however I felt comfortable knowing that all my books and furniture were stored in a nice dry, clean and safe environment. We had enough worries without worrying about our storage facilities and it was nice to meet helpful people, as I'm not too good at rembering my password, Its a bit of a distnace for me to travel to,(25 miles each way) but that is the only draw back, any chance of any being opened a bit closer to home?
Christine Coughlan
26 Feb 2010
I was given a guided tour when deciding whether to use the Big Yellow and shown different size "rooms" so I could picture my belongings in there. They even recommended a removal service who turned out to be as efficient, reliable and good value as they were. When moving my possessions, staff patiently waited while I brushed my hair for the file photo. I receive an Email each month notifying me of my next due payment. cutting down on the paper trail. I would recommend the Big Yellow in Leeds to anyone.
Suzanne Mitchell
25 Feb 2010
we were faced with storing furniture at the last minute due to a builder letting us down with our move. I cannot speak highly enough of the help given by your company. We would certainly have no hesitattion in reccommending your company in the future.
richard bird
25 Feb 2010
friendly helpful staff at the Leeds store - made it quick & easy to sort out a room. Clean, secure & efficient!
Victoria Davis
24 Feb 2010
Kris and staff are to be congratulated on the service they provide. Their friendlyness, help and advice made my experience so much easier. When I first took a room I had no idea how big I needed and consequently ended up with 3 rooms. the staff made sure they were all on the same floor and as close as possible together. When the big move to the container bound for Greece came they made the move as easy as they could. Thank you. Keep up the good work.
Chris Thurston
24 Feb 2010
Staff were always available if I needed assistance. they were always polite
Karen Barrass
24 Feb 2010
The set up was easy and the staff very helpful and friendly. I have had the same unit now for over a couple of years and it has come in very useful. The security is excellent and I feel that my belongings are very safe.
Mrs Juliette Beacher
24 Feb 2010
I was moving back from Germany and onto a job overseas that didn't allow for my furniture and life 'acquirements'. What to do with everything?!?! Ok, so the job was short term so a 3 month storage solution seemed ideal. I got a crackin' deal (along the lines of 12 weeks for the price of 6) and now, a year or so on, I'm still working in the same place and Big Yellow is still taking care of my possessions. Easy.
Ian Sharp
24 Feb 2010