The helpfulness and understanding of the desk girl Amy Bennett in the bootle branch made everything go quick and smoothly on the day thank you.
Mark
9 Dec 2017
The helpfulness and understanding of the desk girl Amy Bennett in the bootle branch made everything go quick and smoothly on the day thank you.
The service was excellent and the Manager (think it was Lee) and his assistant Amy were so helpful. I was moving house and had items I couldn' t move so used your storage even the coffee was great thanks Amy
Not enough trolleys or lifts causing lots of waiting around
Really helpful and friendly service. Flexible approach and accommodating when meeting our requirements. Lee and his team went out of their way to meet our needs during a stressful time.
Yes LEE BROWN so very helpful excellent service with a cup of coffee , explains everything in English lvly man very satisfied with the service many thanks sue & dave
Jon was very professional even on his last day,then Amy equally professional made it all very smooth & easy
When I called to the office I spoke with a young gentleman called Lee. He explained everything he was very courteous and helpful. I suffer with clostiphobia [ sorry about the spelling ] Lee understood and helped me in every way he could. I found you to be the best price around. Thank you
Both John and Amy were amazing. On what was an incredibly stressful day. You have a huge asset in both of them.
All the staff that l dealt with were very polite, efficient and friendly. They knew there product and knew how to give customer satisfaction but at no time did they behave in a pushy why. So far l am highly delighted with all areas of the service l have received, nothing was too much trouble & they understood that moving house is a stressful process. Thank you
The Staff are really friendly and welcoming. I am pleased you can price match the rental and insurance but it frustrates me that company policy would have just as easily let me pay full price.