Customer reviews for Liverpool Edge Lane Self Storage

Staff very Friendly and made contact straight away after my online quote. It would have been helpful on the initial phone call for staff to advise when going to the site, that if I should take up a unit, I needed to provide photo ID and a list if items to be stored. When I went to view the unit, I decided straight away to rent the unit and was then asked for photo ID and asked what I was storing (so I had try to remember the amount of boxes and what was in them), luckily I had photo ID and didn't have to go home for it.

Quick and easy process to sign up. Excellent information around contract and how to use the service. Excellent customer service.

Amy was fantastic from the moment I initially got in touch. She was so kind, warm and answered any questions that I had - it really put me at ease. She even recognised me when I came to get the keys for the unit and said it was nice to meet me. Bev did the tour and went through the contract side of things, she was incredibly funny and kept making me and my mum laugh. She was very thorough and answered all of our questions. I would definitely recommend. Such lovely people.

Josh who served us was very friendly, knowledgeable, helpful and professional .

I spoke with Bev, she was brilliant, explained everything, really supportive

Check in was smooth and information given was clear. Staff were friendly and approachable and service was great. The facility is easy to navigate and felt safe, clean and secure.

Helpful

Josh was so friendly! That's the best bit of your company. Super friendly staff. I've used your storage twice now because of it.

Great checkin and welcome in reception

Bev was so friendly and helpful. Check in and using lock up was really easy. Unit was plenty big enough and good value