Bev was wonderfully friendly and efficient at sorting our our storage requirements. She gave us all the information we required in a very professional manner and ensured that we understood all the paperwork. Without Bev Big Yellow would not have had our custom. Look after her, she's your biggest asset.
Everything
Booking in was smooth, unit is lovely.
The codes and security
On entering the reception area I was greeted by Bev who was very welcoming, pleasant and professional. Bev made me feel at ease and explained the whole process in detail.
The process to enquire and sign up is smooth and uncomplicated. It's particularly helpful to have simple and clear guidance on your website which I like. The staff at the unit are helpful and friendly. I think your prices are reasonable too
Bev Rose was absolutely brilliant when I was setting up my account. She was so helpful and professional I really am glad that she was working on the day I booked in.
Bev was very welcoming and explained everything clearly.
Professional member of staff showing friendly expertise, explaining and demonstrating how to access and use the storage space
Very well organised and all appropriate information given on booking. Very happy with service we received and always able to answer questions we had as never used storage before.