Customer reviews for Liverpool Edge Lane Self Storage

It was fantastic. Spotless and secure. Laura was so kind and helpful and made it all so straightforward. Thank you so much.

Good service, good set up and easy to use!

Excellent service

Was straight forward and Laura was very nice.

The lady i dealt with on reception was extremely helpful and explained everything in detail making it very easy to use your service. She was lovely and very helpful. I think her name was miss sutton.

The customer service at the Big Yellow Self Storage (Edge Lane, Liverpool branch) has been superb.. He was able to address all my questions and helped me with good suggestions and great price.. Thanks! I had purchased few packaging materials (boxes, bubble wrap, tape etc) and storage for 4 weeks

the members of staff I dealt with were professional helpful informative and very pleasent

Pricing is good for the size of storage space however the member of staff forgot to leave the room unlocked so we had to return back to reception adding time to the trip.

The Big Yellow customer service is great. Antony, at the Liverpool Office, was really kind and professional. He made sure I was well informed of all the steps with registration, reservation and checking in. He phoned a few times to see if I had any questions and helped me with a lot of inquiries, which saved me a lot of time too. When we arrived at Big Yellow, he helped us settle in and explained how everything works. He was also really polite and pleasant, which is a great plus always. So far I've had a great experience with Big Yellow, specially thanks to Antony. 5/5 Stars - would definitely recommend to friends and family!

Impressed with customer service, the size and space of the room for my furniture. The staff were friendly and very helpful. Everything was explained clearly to me.