The 48 hour window to check in came as a surprise, I wasn't aware when I made the original booking that I would need to subsequently fill out more forms within 2 days. Then within that check-in there were sections that didn't need to be completed right away, inventory for instance, so I spent ages trying to make an inventory list only to edit and change the whole thing on the day of arrival.
Fast response to initial enquiry. Straight forward process with the lovely Joanna, great explanations regarding queries from both Gareth and Joanna. A great experience overall. Thank you..
All easy, friendly and informative.
Very well. Straight forward process to book, costs clearly discussed and understood. Storage units are clean and easily accessible. The whole experience was great
Very well handled I was stressed and Gareth reassured me.
All handled very well
Ryan was welcoming, informative and professional. He spent time explaining the process and different size units available . Gareth was also equally helpful when I came back to confirm my booking.
The web page is well laid out, informative and easy to follow (even for me!) The team responded very promptly to my initial enquiry.
My first enquiry was answered clearly and pleasantly & the whole process was very well presented.
Really professional service and found loading the storage room really easy