All the team at Macclesfield helped me but Jo was particularly good at communicating /understanding my move in
NA
3 Nov 2020
All the team at Macclesfield helped me but Jo was particularly good at communicating /understanding my move in
The online information was clear and the telephone follow-up provided all necessary information
Jo was brilliant on the phone when my partner booked and great when we checked in a few days later.
Great customer service, all questions answered, and very easy process.
I was very grateful to Gareth who made the process so easy. He went out of his way to ensure I understood everything and took plenty of time with me during what was a very stressful part of my life. He was wonderful!
They went though everything was me and made easy to understand and answered my questions
Extremely easy and straight forward
Everything was explained clearly and instructions were easy to follow. Staff were quick to follow up on my initial query.
Excellent service, all my questions and inquiries efficiently dealt with by friendly staff (Gareth) who also took the time to show me around and make sure I was happy with the storage. Also pointed out things like emergency exits, fire alarms and toilets.
Overall a good experience perhaps slightly costly but I have nothing to compare against