Customer reviews for Macclesfield Self Storage

Friendly efficient service. Gave careful consideration to our needs regarding the amount of space that would be appropriate to our needs.

We were looking for around 75 Sq ft originally but when your representative, Paul, showed it to us we realised it was slightly too small and Paul helped us to choose another option which had very little financial difference. He was very helpful, guided us through the whole booking and check in process and we didn't feel pressured into other sales which is really good as we have had this in the past at other stores and it is a major deterrent. He explained everything in good detail and knew it all without having to refer to paperwork or terms, until the obligatory script when signing up, which is expected. He seems like he takes pride in what he does and appears to be very good at his job, which is increasingly hard to find these days. Would recommend these stores simply down to the helpful and friendly service provided by Paul.

Efficient friendly service from both Gareth and Amy

All staff most helpful throughout the office set up and move in.

Very friendly customer service and Gareth Costello was exellent. He helped explain everything and got us all sorted. Unit was spacious and very clean :)

The people we dealt with that is Gareth Amy and Paul were professional pleasant and helpful and we have nothing but praise for them. We do however think that the company's charging structure leaves a lot to be desired and that the company treats its customers like a cashcow trying to get as much out of them as possible leaving you feeling that they are not to be trusted totally

Very pleasant staff who answered any questions I had. Happy to change my unit to a nearer one without any problems

Great team, very helpful and explained everything really well. Showing all options available. I would recommend this company in Macclesfield to all.

exceptional service by staff

Very helpful person on shift went out of his way to answer questions and make sure i was happy with everything