they are ok
John
24 Feb 2017
they are ok
Very good customer service, Amy was courteous and explained everything regarding services and contract details.
Helpful friendly staff always looking out for the best senatio for us Polite informative interested in our situation
I was told I would have after hours access for 2 nights as I wasn't going to be able to arrive in time. Upon arrival at 11:30 access was denied and I had to wait an hour for someone to come and let me in. This wouldn't have been a huge issue if it wasn't for the fact two strong friends who had come with me to unload had to leave. What would have taken 1 hour took 3 1/2 to unload on my own! Very annoyed indeed! :(
Efficiency and helpfulness, from Amy at Macclesfield
Amy was especially helpful. Spoke to her several times prior to going to the unit to view/book and she answered all my questions.
Very pleasant staff. easy procedure (once the online hiccup had been sorted out). Reasonable prices. Good clean secure premises
I was not told about the deposit until payment. Disliked 2 people speaking to me at the same time, it was very confusing and undermining for the person who was doing his job- very competently.
Armadillo's service was exceptional. I didn't know how much space I would need, or for how long, and they cheerfully accommodated that. By check-in day, I had two rooms allocated to me, but my removals team managed to fit everything in one room. Armadillo simply refunded the whole cost of the unused room!
Friendly and straightforward service from Paul