Customer reviews for Merton Self Storage

Kudos big yellow! No business is great without an amazing team of people who runs it smoothly and well. The staff in Merton branch have been remarkable, besides being really helpful and informative about their products and beyond ie: surrounding knowledge and recommendations. The staff have always gone beyond the miles to extend their helping hands whenever I am stuck with a situation regarding my logistic issues, providing solid solutions and support with the friendliest smiles. Their patience to deal with my endless questions showed how professional and proud they are as a team working together at the branch to help a customer

The check-in was very smooth, helpful and friendly. Top marks for the staff.

Quick and easy to reserve online, long opening hours, easy access

Friendliness, great explanations and easy to book, come in and get the storage space. Also seem like I can trust the company with my stuff.

Excellent customer service and incredibly helpful with suggestions and making everything as clear and easy as possible for me, as I have never used Big Yellow before.

Calm and friendly customer service, and this carried through in the relaxed vibe when checking in, as moving/transporting things can be stressful.

Not having used storage before, the team at Merton talked me through it ,very helpful and very friendly.

The place is very clean and stuff friendly

Everything

The assistant manager who started my booking was highly engaged and super helpful through out the whole process from quote up to my first visit.