Customer reviews for Merton Self Storage

I am pleased with the energy saving facilities being used and the 24hour access. I think the double doors are not very secure as they are a light metal construction.

I was moving house and Big Yellow proved to be the perfect stop gap for our things to avoid moving it all on the big day.

I moved from Dorset to London and I was very stressed as I was unable to move in to my property,hence the storage, this was a new experience and the staff where great when I booked, when I put my furniture in and moved it out, every one of them were kind and sympathetic, which made a pretty miserable situatio, bearable. IF I EVER move again I would return to Big Yellow. Thanks to you all.

Found the staff to be knowledgeable, helpful, with a great helpful positive manner. Any queries/concerns were always addressed promptly and efficiently.

Located near to my home, this, for me is a great service. The 4th storage facility I have used in my ife, it is also the best - most secure, dust-free, clean, nice and bright with ease of use and access. I would happily recommend this to friends and family.

I found the staff at Merton extremely helpful and informative. Everything was explained in detail. The building and my space is kept very clean and tidy. I would definately use you again.

What a pleasure to be taken under the wings of these guys. They were all without exception that I dealt with, helpful, efficient, patient and knew what they were talking about as well as being able to offer immediate flexibility should it have been needed. Will definitely recommend and use them again if needed.

Really friendly and helpful staff, especially at check-in. I needed to be moved to a larger room and it was no problem, and all procedures were explained fully to me. I was also given a cup of tea whilst I did the paperwork, which was lovely! when it came to checking out, I had a complaint as was overcharged, but the issue was resolved to my satisfaction. Not the cheapest storage around, but I would definitely recommend it, particularly for the accessibility options.

Big Yellow is really easy to use and simple. The staff were always very friendly and helpful. Would definately use them again and recommend them to others.

The staff are very friendly and helpful. They showed us exactly what size box we needed and the various options available to us. I would recommend this to anyone looking for storage space.