Customer reviews for Merton Self Storage

Very quick and easy service

Arranging and organizing a new unit was smooth and easy. Once checked-in, Josh was really helpful walking us through the process and going through the documents. Great experience!

Excellent service as always

Great staff, really friendly. 10/10 experience

Excellent Service and Convenient Storage Solution!

I had a very positive experience with Big Yellow Storage. The manager, Shine, was extremely helpful and quickly arranged an upgrade for me from a 100 sq ft unit to a 175 sq ft one, which made a big difference. The storage space itself was very clean, with easy access, and overall the service was superb. One small note: their website suggests that 100 sq ft is enough for a two-bedroom home, but in my experience, it definitely isn’t. Even with the larger 175 sq ft unit, we ended up filling it almost completely (though not stacked all the way to the ceiling). Stacking boxes too high isn’t ideal anyway, since the weight can cause boxes at the bottom to get squashed. All in all, I’m very happy with the service and would recommend Big Yellow, especially with Shine’s great support.

Great branch and amazing customer service. Thank you to all specially to Shane.

Really lovely; friendly staff. Very professional.

Excellent Service, Brilliant Staff, very helpful at all time.

I only use this storage for a month while i was moving house. The staff are very friendly and helpful. They were happy to show me a few units to work out what size of unit i needed. The cost is reasonable too. I will be using again