Customer reviews for Merton Self Storage

4.9 out of 5 stars
1237 reviews
Arranging and organizing a new unit was smooth and easy. Once checked-in, Josh was really helpful walking us through the process and going through the documents. Great experience!
Irini Angelou
5 Jul 2025
Great staff, really friendly. 10/10 experience
Ash
27 Jun 2025
Excellent Service and Convenient Storage Solution!
Anastasiya Cherednyk
25 Jun 2025
I had a very positive experience with Big Yellow Storage. The manager, Shine, was extremely helpful and quickly arranged an upgrade for me from a 100 sq ft unit to a 175 sq ft one, which made a big difference. The storage space itself was very clean, with easy access, and overall the service was superb. One small note: their website suggests that 100 sq ft is enough for a two-bedroom home, but in my experience, it definitely isn’t. Even with the larger 175 sq ft unit, we ended up filling it almost completely (though not stacked all the way to the ceiling). Stacking boxes too high isn’t ideal anyway, since the weight can cause boxes at the bottom to get squashed. All in all, I’m very happy with the service and would recommend Big Yellow, especially with Shine’s great support.
Ivan Anikanov
23 Jun 2025
Great branch and amazing customer service. Thank you to all specially to Shane.
DAR Hire London Ltd
22 Jun 2025
Really lovely; friendly staff. Very professional.
Yosola Afemikhe
21 Jun 2025
Excellent Service, Brilliant Staff, very helpful at all time.
Julie Saville
14 Jun 2025
I only use this storage for a month while i was moving house. The staff are very friendly and helpful. They were happy to show me a few units to work out what size of unit i needed. The cost is reasonable too. I will be using again
Stuart Bennett
13 Jun 2025
This is the best storage I ever go very easy accces the team from there was very helpful ..Hasti , Carlos and Shane
Robert mihai Petean
10 Jun 2025
Great helpful staff awesome service and often have special deals would recommend
Daljit Matharu
8 Jun 2025