Customer reviews for Merton Self Storage

Easy process. Staff I spoke to were extremely nice. Friendly, not trying to aggressively upselling. Libby was just great.

very good service.Thank you

My first time using a storage unit. Hasti was very helpful and welcoming.

It was very easy to get a quote online and also to readily change the start date, which I did need to do. The check in process was very efficient too.

Kudos big yellow! No business is great without an amazing team of people who runs it smoothly and well. The staff in Merton branch have been remarkable, besides being really helpful and informative about their products and beyond ie: surrounding knowledge and recommendations. The staff have always gone beyond the miles to extend their helping hands whenever I am stuck with a situation regarding my logistic issues, providing solid solutions and support with the friendliest smiles. Their patience to deal with my endless questions showed how professional and proud they are as a team working together at the branch to help a customer

The check-in was very smooth, helpful and friendly. Top marks for the staff.

Quick and easy to reserve online, long opening hours, easy access

Friendliness, great explanations and easy to book, come in and get the storage space. Also seem like I can trust the company with my stuff.

Excellent customer service and incredibly helpful with suggestions and making everything as clear and easy as possible for me, as I have never used Big Yellow before.

Calm and friendly customer service, and this carried through in the relaxed vibe when checking in, as moving/transporting things can be stressful.