Great experience at Big Yellow. My mover commented on that fact that he always uses Big Yellow over the other brands of storage units in the area as the ceilings are higher, the hallways are wider and the trolleys are bigger. The experience at reception was quick and easy. Shane & Josh made the experience very seamless for me and got everything sorted easily and smoothly. Plus a lovely cup of tea.
Very nice and helpful service 👍
Staff was helpful and explained everything well and would recommend them
Staff are very friendly and welcoming at the Merton Branch
Very quick and easy service
Excellent service as always
Arranging and organizing a new unit was smooth and easy. Once checked-in, Josh was really helpful walking us through the process and going through the documents. Great experience!
Great staff, really friendly. 10/10 experience
Excellent Service and Convenient Storage Solution!
I had a very positive experience with Big Yellow Storage. The manager, Shine, was extremely helpful and quickly arranged an upgrade for me from a 100 sq ft unit to a 175 sq ft one, which made a big difference. The storage space itself was very clean, with easy access, and overall the service was superb. One small note: their website suggests that 100 sq ft is enough for a two-bedroom home, but in my experience, it definitely isn’t. Even with the larger 175 sq ft unit, we ended up filling it almost completely (though not stacked all the way to the ceiling). Stacking boxes too high isn’t ideal anyway, since the weight can cause boxes at the bottom to get squashed. All in all, I’m very happy with the service and would recommend Big Yellow, especially with Shine’s great support.