Customer reviews for Merton Self Storage

4.9 out of 5 stars
1251 reviews
Great Customer Service
Adam Kent
19 Mar 2025
Great Check in. Manager Carlos was very helpful. They made some changes to assist my needs. And we’re clear, considerate and efficient. I was even given a free coffee. Thanks so much.
Yasmin Choudhury
17 Mar 2025
Easy process. Staff I spoke to were extremely nice. Friendly, not trying to aggressively upselling. Libby was just great.
Ricardo
9 Mar 2025
very good service.Thank you
NA
23 Feb 2025
My first time using a storage unit. Hasti was very helpful and welcoming.
James
22 Feb 2025
It was very easy to get a quote online and also to readily change the start date, which I did need to do. The check in process was very efficient too.
Brian
11 Feb 2025
Kudos big yellow! No business is great without an amazing team of people who runs it smoothly and well. The staff in Merton branch have been remarkable, besides being really helpful and informative about their products and beyond ie: surrounding knowledge and recommendations. The staff have always gone beyond the miles to extend their helping hands whenever I am stuck with a situation regarding my logistic issues, providing solid solutions and support with the friendliest smiles. Their patience to deal with my endless questions showed how professional and proud they are as a team working together at the branch to help a customer
Nguyen
27 Jan 2025
The check-in was very smooth, helpful and friendly. Top marks for the staff.
Mark
26 Jan 2025
Quick and easy to reserve online, long opening hours, easy access
Sean
20 Jan 2025
Friendliness, great explanations and easy to book, come in and get the storage space. Also seem like I can trust the company with my stuff.
Naomi
7 Jan 2025