The whole process was very simple and hassle free. All the staff who I spoke to were extremely friendly and helpful! They answered any questions or concerns I had and helped make it a lot easier! I would highly recommend Big Yellow New X to a friend!
Initial enquiry and first visit was very well handled and engaging and follow up email exchanges very responsive. When I'd broken my hand and needed to delay move in the team was helpful. And finally my actual move in was really well handled by George who was clear, personable, and went out of his way to be helpful.
Very well
Scot was exceptionally great with his customers focus service and very simply professional
Hassle free
It was super easy to book a storage unit and complete the steps needed online. When I got to the store, Adina was super quick and friendly.
Very good and very easy
simple, friendly, nothing hidden, so felt confident I knew what I was getting
I needed to move-in swiftly and the team led by George responded quickly and enabled an easy transaction.
George handled our sign up - he is the nicest person. Thanks for all your help.