Customer reviews for New Cross Self Storage

Because the service was professional, timely and pleasant. Valentin Fabian!

Simple process and lovely staff I was served by Val

The gentleman that helped us was so good and made the process really easy. Amazing attitude.

Everything went really well, since I got there, and the service was really good. Also the place is really clean witch is really good

Very good customer service (from Val in the New Cross store), easy to use website, quick responses to emails, easy to use the facility when I arrived.

Because the person who served us, called Valentin Fabian was absolutely fantastic and did everything quickly and efficiently, and was very funny as well. And the whole system was just really easy and made our move feel far more relaxed.

Everything was explained well and the process was easy. I interacted with Val in the New Cross store and he was great, making what could have been a stressful experience really quite fun.

Re first question - lack of parking and trolleys. Lorries were allowed to block the parking bay meaning it was difficult to get in and out with goods. Not enough trolleys available either. The whole place was clear, bright and welcoming. Val who checked us in was fantastic. Very friendly and funny!

simple to set up, Dean at the store was very helpful.

I was dealt with by Ernest who was extremely helpful and courteous. The whole procedure was really quick and I felt supported throughout.