Thank you all so much for the help was great
Hernani Marques
25 Aug 2026
Thank you all so much for the help was great
Danielle and Josh were super helpful.
Finn was very friendly & informative throughout, and helped me set up everything perfectly! Very happy with my experience
I recently used Big Yellow Self Storage in New Malden, and the service was exceptional from start to finish. Helen and Ellie were incredibly helpful, welcoming, and went above and beyond to make the whole process smooth and stress-free. Their friendly and professional approach made storing items an absolute breeze. Highly recommend this branch to anyone looking for reliable storage and top-notch customer service!
Amazing service, Josh made the check in process very smooth and explained the terms very clearly and even remembered us when we came back to check out and greeted us warmly. Would definitely use yellow storage again!
Went to New Malden branch Friday, had a very informative chat with Danielle who explained everything very clearly and showed me around, went back today and spoke to Danielle again and Finn who again were both very helpful and friendly. Everything was sorted out efficiently. I would highly recommend using them.
It is the first time we have used a storage company, and Danielle & Ellie were extremely friendly and helpful. They clearly explained our options and the process to use Big Yellow. They are both a credit to your company.
Ellie was fab. All my cardboard needs satisfied!
Fin was really helpful when I had no idea which boxes to buy. He talked me through the options and was very friendly!
Fin was fantastic, amazing customer service while supporting me on my purchase of a multipack.