Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1018 reviews
I didn’t expect the experience to be so straightforward. The warm welcome, clear explanations and attentive questions to ensure everything was clear: my first time using self storage far surpassed expectations. Thanks Fin!
Adam Pepper
29 Mar 2026
Spoke with fin last minute to get a unit and was super helpful
sayfur m
28 Mar 2026
Ellie was very helpful!
Phil Burton
25 Mar 2026
Just got my first storage unit today. Tris has been fantastic and helped me alot!
Abdullah Malik
23 Mar 2026
I had a great experience with Big Yellow Self Storage, especially thanks to Fin. He was extremely helpful, professional, and made the whole process smooth and stress free. He took the time to explain everything clearly and made sure I got the right storage unit for my needs.
Social Media Flex
22 Mar 2026
Fin was helpful with explaining the contents protection.
Azar Morrissey
22 Mar 2026
Tristan was very helpful during our visit today. First time needing a unit and definitely a smooth experience.
Chloe Atkinson
21 Mar 2026
A few days ago I spoke to a guy called Josh who was incredibly helpful. I didn’t know anything about storage units and he was extremely patient and answered all my questions in a friendly and informative way. Could not recommend him enough if you’re new to anything like this 👍
Jack Lama
20 Mar 2026
Ellie was very helpful! We are packing for a house move and she made great recommendations and helped us save money
Alex Murphy
15 Mar 2026
Fin did an exemplary job helping me! He was very friendly and helpful with showing me a room.
Preston Sellers
11 Mar 2026