Konrad was extremely helpful and kind in quoting and also personally showing me around the storage room options. A++ service thank you.
Jee Ha Kim
25 Jul 2025
Konrad was extremely helpful and kind in quoting and also personally showing me around the storage room options. A++ service thank you.
Great customer service from Laura, Aidan and the team. Good price, security and accessibility. Would highly recommend.
Just taken out a new storage unit with Big Yellow, New Malden. Having spoken to Sheila on the phone and dealt with Laura in person, I am very impressed with the attentive service so far. The facilities are great too (except maybe the customer toilet…)
Tristan at the New Malden facility assisted me when I was looking to increase the size of my storage unit. He took the time to show me available units and advised on what would be the best option based on my needs. Tristan secured the unit for me until I could move another day. I purchased a large multi box pack from Big Yellow Storage and Tristan kindly carried it to my car. He was very professional, friendly and helpful. The service was first class.
Very easy and helpful
I looked at a number of different storage in the area and Big Yellow offered the best service & value - Tristan gave me a great deal on 10sq ft of storage and made everything really easy and flexible, would recommend to anyone!
Simple Process and Great Service. Ellie was wonderful and friendly which made the process quite easy and faster..
Wonderfull customer service and friendly people
Very helpful team, especially Aidan and Tristan. Defo recommend
Excellent service from Todd and great facilities.