Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1043 reviews
We operate a business out of this location. Pro's: — Its very scalable with lots of options. — Secure — Very freindly, dedicated team led by talented management — Extremely flexible, We've had power and networking installed and are planning on merging two units which requires the removal of a connecting wall (all things BY are happy to accomodate) — Much wider corridors than Access — Much bigger lifts than Access — Much more user friendly access ....than Access — Vending machine for late night pit stops on the way back from jobs — Good selection of trollys, pallet jacks etc — Close proximity to a large B&Q/halfords/tesco/petrol station/timber merchant — Elle is a legend…! Cons: — Per Sqf it's more expensive than an industrial unit. You don't get a lot of the above points but if you need a lot of space, this may not be the right direction. — The constant radio over the speakers SUCKS. Seriously bumbleton FM, can you find some DJ's who play more than 6 rubbish songs on repeat. If i hear "I'm blue daba de" again I'm going to put my hand through a wall. Would highly recommend.
William J
12 May 2025
Great customer service Konrad and Tod super staff
Wojciech Ala
19 Apr 2025
Great service by konrad and todd
Jeet Gill
19 Apr 2025
Very friendly staff who made the whole process really easy. Would use again.
Lakhvir Kaur
13 Apr 2025
It was great service High recommendation to Ellie and Konvad
윤준구
25 Mar 2025
Great help showing us the options. Booking made.
David Forbes
18 Mar 2025
Great facility. Perfect customer care from start to finish. Konrad our sales adviser is an asset to the company.
Keith Chapman
10 Mar 2025
I have had a great experience here. Great customer service from Conrad and Ellie here at big yellow storage. Highly recommend.
saph tomlin
7 Mar 2025
Quick response to enquiry, both in email and over the phone. Offered an accurate description of the service likely to be provided
Christopher
16 Feb 2025
Fantastic service
Dean
10 Feb 2025