I have a very good experience with your storage company and the staff were always extremely helpful and friendly. The only down side is how long the paperwork takes! Thanks Fiona
Since selling my house I've had the contents of my home in storage, in the equivalent space of a double garage, for 18 months so sofas, bedding, books etc. To beginwith I checked on them regularly, now I wonder why! The environment is safe, dry, no damp and , no rodents or moths. I feel secure that when I find my new home I can transfer my old posessions straight in without a problem.
Moving from our old house, to a new one in France we needed storage for an indefinite period of time. We were able to gradually empty the house (which was useful) and kept adding items to the store each week until we moved out. Our removal company found it easy to unload our stored items and bring them to us in France.
easy to use, friendly and efficient, would go back!
convenient for me to get to.Safe and secure environment. Can't remeber what size space I rent!!
Polite and efficient service. Immediately told about the deals which might be relevant to my hire (3 months for the price of 2). Had a relatively small space but you can still pack a lot in (a whole set of kitchen cupboards in this case).
Easy friendly staff, always happy to answer any question and helpful in sorting storage when up and down sizing. Facilities always clean, accessable and secure.
The staff at the New Malden branch were really friendly and helpful, and were happy to show us around a couple of different units before we made our decision. They provided us with all the information, but there was never any hard sell on any other products. Every time we visited the unit and had to speak to someone we received the same high level of service. I would definitely recommend this unit to someone else
Please can you clean the toilets and put in toilet roll! I have a problem with your lighting which switches off after 20 min. I have moved my storage partly to be closer to the one trigger switch as it was too dark and a H&S hazard to walk down the corridors to triggeer the lighting. I had to have a torch in ordere to do this. Please consider having more than one location for the trigger switch.
I find the facilities convenient and simple to manage