Customer reviews for New Malden Self Storage

Excellent, easy to use website. Friendly, informative staff.

A few times I came to the store to either put items in, (or obviously take them out!), to find that a group of individuals had taken most of the trolleys to heap their items on, in bulk. The result was that 2 people had 6 trolleys between them! That wasn't very helpful, so can I suggest you have a rule of one trolley per person.

We rent an office from you we live local and can get to work in 12 minutes. All the features taking in deliveries and post etc is really handy. Good service.

I had to find secure, clean storage at short notice. I went to Big Yellow and was delighted by the helpful and friendly manager and staff, who explained everything clearly, without pressure to purchase and who definitely took my specific needs into account. Having taken a small unit, I have found the facility very accessible, reassuringly safe and easy to use. Well done Big Yellow!

We have just recently taken possesion of a office, its a great place for our business as we are on the road most of the time and only need a occasional place to do paper work etc. There are wc's and a kitchen available and you get a parking space. The building is clean and tidy and secure Should have done a long time ago

I had never considered storage until moving, it was so easy, affordable and the staff were amazing making the whole process stress free. Would definately use again and recomend.

There is ONE thing that you could provide and which would be most useful: recycling dumpster for boxes...

Clean, light and bright, with good access all round.

All my dealings with Big Yellow staff were helpful and efficient. I was impressed with the security which I personally witnessed being followed up by staff.

Forced out of home following flash flood and into rented house, desperately needed storgage. Local Big Yellow perfect-booked online and first visit conformed space and location ideal. Staff amazingly helpful.