Declan was extremely helpful and went above and beyond to make sure I could move all my stuff in an afternoon, even with lots of issues along the way - thanks! Great customer service and professionalism. Alex
Really good, smooth check-in, and check-out. Staff helpful and friendly, good set-up and easy access. Felt like my belongings were in very safe hands.
Laura and Ellie was extremely friendly and helpful.
Extremely helpful and friendly staff. Clean facilities too
Ellie & Aiden were fantastic and brilliant customer service
Konrad was extremely helpful and kind in quoting and also personally showing me around the storage room options. A++ service thank you.
Just taken out a new storage unit with Big Yellow, New Malden. Having spoken to Sheila on the phone and dealt with Laura in person, I am very impressed with the attentive service so far. The facilities are great too (except maybe the customer toilet…)
Great customer service from Laura, Aidan and the team. Good price, security and accessibility. Would highly recommend.
Tristan at the New Malden facility assisted me when I was looking to increase the size of my storage unit. He took the time to show me available units and advised on what would be the best option based on my needs. Tristan secured the unit for me until I could move another day. I purchased a large multi box pack from Big Yellow Storage and Tristan kindly carried it to my car. He was very professional, friendly and helpful. The service was first class.
Very easy and helpful