Customer reviews for Newcastle Self Storage

We eventually reached a 3rd storage unit after the 1st one having shelves in. The 2nd one could not be opened.

Good initial contact (Jade I think). Well explained and welcoming

Easy enough, not had to use a self storage place before but found relatively straight forward and easy to use

Very clear explanation. Friendly polite staff

It was simple & straight forward from the enquiry to putting our goods into storage

I was very pleased with the staff very pleasant and helpful. Also the lock up was great, just what we needed. The only thing when I came to do the paperwork I wasn't aware that I would be paying 4 weeks in advance rental and 4 weeks in advance for the insurance. It wasn't a problem but I would have liked to know prior to my visit as I had brought cash with me not realising I had to use a card. Overall a very easy pleasant experience and I would recommend to a friend.

Staff are friendly and helpful

The service from Jade was second to none. Knowledge, Friendly helpful and nothing was too much trouble

Because everything from the initial enquiry to putting the goods in store was totally straight forward.

easy registration, local, very friendly and efficient face to face service, professional. Met with David and Rebecca.