Customer reviews for Nine Elms Self Storage

4.8 out of 5 stars
866 reviews
Andre and Abdul were very welcoming and helpful with setting everything up and explaining how things work. I would happily recommend big yellow. It was a pleasant experience!
JAMES
21 Feb 2021
Very easy and good srvice
KEYI
20 Feb 2021
My queries were well dealt with, I would say Big Yellow seem to have quite an aggressive strategy, calling every day until I booked and then calling very often again ahead of the move, despite me calling back and saying everything was ready and I'd checked in online, I was still receiving calls 'just to check in'
Joseph
19 Feb 2021
very good,abdul helps a lot
Jiaqi
15 Feb 2021
The team on site where very helpful, with excellent customer services.
NA
15 Feb 2021
It was a very warm welcome and very informative Chat and Andre understood my needs and was very friendly.
Amtul
11 Feb 2021
Both Samie and Abdul were super helpful and accomodating.
NA
9 Feb 2021
My initial enquiry was handled extremely well. Sammi was helpful in explaining what I needed and was accommodating of my potential need for more storage. The booking and moving process was also very straight forward and efficient.
Tanya
9 Feb 2021
Very well explained, details was given accurately. Good customer service
Derek
9 Feb 2021
Abdul was great - he contacted me as soon as we requested a quote online and offered to match another very competitive quote we received from another company. He was very friendly and professional from the outset, and very clear in explaining the process. Very easy move-in.
NA
9 Feb 2021