Professionalism, friendliness, clarity on pricing and detailed explanation and walkthrough of service. Clean, modern and accessible facilities. Easy to use.
Patrikios
21 Aug 2017
Professionalism, friendliness, clarity on pricing and detailed explanation and walkthrough of service. Clean, modern and accessible facilities. Easy to use.
Friendly , efficient service. Reception staff were very polite and offered tea and biscuits which was most welcome. Joseph was very personable.
Customer service was great, explanation was detailed and the staff were very helpful and friendly. Very professional and clear. Big yellow seems like a safe self storage company to use.
Straight forward and efficient
The person who assisted us called Joseph was very helpful and polite he explained everything carefully and answered any questions I had nicely
Useful service Very simple and reliable website Very professional staff Reasonable price Easy accessible from central London
From the start at the booking process all the way through to checking in and leaving my items everyone involved was extremely helpful and professional. Impressed is an understatement!
Professionsal and courteous manager, clean environment
Great service, knowledgable staff. Listened to my requirements carefully and advised on the best option- couldn't ask for more!
Having tried to book a locker with a number of different companies big yellow was much more helpful with the website and on the phone. This continued when I arrived and the whole system was well explained and the price breakdown was very clear, especialy compared to many of the other companies out there