Excellent customer service
Francesco
1 Apr 2018
Excellent customer service
The whole process ran smoothly. All my questions were answered. The staff was polite and helpful.
Every single member of staff has been above and beyond helpful,kind,understanding and patient-moving house is a stressful time and they have made it as easy and simple as possible. Nothing too much problem for them-despite my head being in a spin. Truly grateful to them all. Brilliant offer on the room rent too..
Joseph at North Kensington was really helpful, answered any questions I had and made a lovely cup of tea :)
Convenience and standard of facilities + excellent, courteous, knowledgeable, and helpful staff
Online check in was a very useful tool that made the process seamless. Ben and Joseph were also very helpful and thorough. Every question I asked was answered succinctly and they were both very pleasant. Ben and Joseph
Since the moment I called for a quotation I felt that your employees help me to find what I was looking for and with the less hassle possible. When I arrived to the storage unit, Poppy and Joseph greeted me and offered tea to unwind from such a stressful day of moving, and helped me go through the registration and with great professionalism showed me around the promises.
I got home and the quote given with the £35 deposit fee taken into account was still less than I was charged
perfect service from Joseph and Benn
Great customer service, very easy process thanks to Ben and Joseph