Everything was easy once your reach the store. I would just suggest that Big yellow takes over excess baggage storage facilties at major railway stations and airports. It would be a boon for all the travellers in and out of UK
Great facilities. Great staff
because your customer service Joseph Whitby was very helpful
The staff on my arrival day were brilliant, very helpful, kind and supportive.
Everything was very clearly explained. Employees especially mr Jehad are very professional, confident and made me feel that I could trust. Big Yellow was a bit more expensive comparing to some other storage companies but I preferred working with you after speaking to mr Jehad on the phone because I felt that you are more reliable and professional in your field, I am very happy for that choice. I would definitely chose Big Yellow again in the future and highly recommend to my social circle.
Joseph explained everything clearly and had us checkin within 10 minutes. Trolleys available really made it easy to unload vehicle and get to room quickly and efficiently.
Maria and Joseph could not have been more helpful keeping the price as low as possible and helping me move in. A very high standard of customer care delivered with grace. Thank you. Iain.
Great Customer service. The team were fantastic explaining everything and going the extra mile with service.
Everything was so easy and well organised. I really appreciated the follow up calls as I was prepping to move and the call the day before to see if I needed any more assistance. I also really appreciated how Big Yellow were able to recommend a removal company. You never know who to choose, and it helped that they had a company they worked with on a regular basis.
It was made quick and easy and there was great coffee served and I was offered a busicuit! Even carried my boxes to my storage room once we were done.