Joseph was very clear with information, and thorough in explanation of T's & C's. He also showed sympathy for my situation (moving under difficult circumstances). Aside from that, the online check-in system was clearly laid out, and the location easy to access, and clean.
Staff were very helpful, friendly and went beyond expectation.
Staff very clear, helpful and good-natured. In particular Maria and Joseph. Also Jehad.
Fantastic customer service
Experienced the best customer service by your staff. The booking lady Danni was amazingly patient and helpful. The chap at check in was funny and professional. Couldnt have had a better experience using big yellow for the firs time.
The young man stayed behind when we turned up late and made him late Lovely attitude
Joel was very helpful and made the experience pleasant and easy.
The staff Joseph and Maria were very friendly and engaging, offered tea and biscuits, they didn't tell us about late access which set us back. But overall very good helpful team.
Joseph was very knowledgeable and helpful when it came to questions regarding the items I was storing. He answered all my questions clearly and provided good advice
Very efficient and helpful at a very stressful time for me