Gavin was extremely helpful and made the whole process smooth and stress-free. He was professional, friendly, and went above and beyond to assist me. Highly recommend his service!
I had to rent a storage locker last minute due to a change in circumstances. I reserved it online and popped in Monday to check it out. I was greeted by Helder who helped me set up my account and show me the locker. Helder was an absolute delight to deal with. He explained everything clearly and made the whole process very easy. I had a great experience, thank you Helder!
Kind staff & great service
Helder was absolutely fantastic, a promotion will be nice 😅 he was so nice bless him
Needed storage and within a week Helder got me all setup with the unit I needed, no problems what so ever
Great prices very informative and friendly staff
Gavin was super friendly and lovely, great coffee!
Very helpful, clear explanation of how things work. Gavin was friendly and polite
I had an amazing experience with Big Yellow Self Storage in Norwich. A huge thanks to Helder, who was incredibly sweet, welcoming, and patient from start to finish. He went above and beyond to make the whole process easy, clearly explaining everything and making sure I had exactly what I needed. His kindness, professionalism, and genuine willingness to help made all the difference. If you’re looking for storage with top-notch customer service, I can’t recommend this place and Helder enough. Especially for students!
Excellent service. Rob was amazing to talk through the process and lovely to chat to in general. Made the entire experience easy and stress free