Customer reviews for Norwich Self Storage

Quite satisfied to store with you again. The service was great and the staff very helpful.

The storage was easy to arrange and use, and security and access arrangements were good. The location of the Norwich storage facility can be awkward at peak shopping times and on football days due to it's proximity to Riverside and Carrow Road, however the access hours are sufficient that these times are easily avoided.

staff were very helpful, knowledgeable and respectful, a refreshing change from many organisations and were a credit to themselves and the company

I have given 5 star ratings because of things such as the very helpful and friendly staff you employ in Norwich. However a couple of important things are not covered by the star ratings. Most important for me was that my storage mainly consisted of my whole, rather large wardrobe of clothing. Originally expected to be for only a few months, it was there for over a year, but when retrieved every single item was in such perfect condition it was immediately wearable! Also, the direct debit and on-line invoice service, with the ability to have a remote billing address, but a local 'in emergency' address was extremely convenient.

I started out with a 90sq feet unit in May 2004 when I moved to Norwich. It was easy to use and I always had access when I needed it. Eventually in 2006 I downsized to a locker which worked splendidly.

As we work abroad, it provides us a safe easy accessible place to store our belongings, until we return to UK.

Could not fault the service recieved,I ordered my storage while still living on the Isle of Wight and did it via phone and email....and the staff were most helpful.. nothing too much trouble,hopefuly not moving again but if need arises will certainly be back. Ken Smith Pakefield Suffolk.

I had to transport my stuff from London and must have picked the worst day of the year! Bad weather accident closing the A11!! The store was due to close but the manager agreed to wait for us knowing we had come a bit of a distnace I call that going the extra mile!

I have used it several times. In my opinion, it is very comfortable and safe, you can leave all your belongins and be sure that you will find them when you get back. It is a good value for money as it is a solution to many students (and not only) where to leave their staff during holidays. You can access it any time and the personel was very helpful with me.

The staff were excellent,efficient and friendly. Everything was explained very well and access was easy both during the day and out of hours. Having re located 200 miles with a week to wait before being able to move into my new home it was a relief to know my things were safely stored in a clean secure place to which I had access at all times and at a very good price. Yellowbox took some of the pressure off at what was a very stressful time. I would not hessitate to use yellow box again and recommend them to anyone. Thanks again.