Easy to use. Found the staff very friendly and helpful. Had never used storage before so called in for a look to see exactly how it worked. Was shown different storage sizes, which was really useful. Didn't feel rushed, good customer service.
Having got my times wrong on the Sunday i arrived only just before closing. However the manager was attentive & booked me in anyway when most would have to me to come back the next day! The staff have always been pleasn and helpful & answered all questions I have had. Would recommend for anyone as it is so convenient and easy to use!!
Having used Big Yellow previously at a different location, I found the facilities at Norwich second to none. The staff were all extremely helpful and totally professional at all times. I would not hesitate to recommend your services and indeed, should the need arise use the Norwich branch again myself.
Much easier to use than originally thought, norwich is a good central location suitable for all areas of the city and beyond. easy access, no fuss, great service. out of hours access means no more office hours restrictions.
Staff were always friendly, and security very good so felt my belongings were being looked after well. Convenient location and easy access - easy to unload van and then load again at a further date.
An efficient, clean, secure, convenient environment where I could stash my worldly goods.
This is the second time in a year that we have used the facility for short term storage. The staff are knowledgeable and helpful making sure we had the right size storage. The billing system is clear and fair. the facility is always clean, warm and secure. Compared to a rival who offered a five star service but delivered a one star with attutude we had no hestitation in returning to Big Yellow for a second time and will if the need arrises do so again.
The service is excellent. Great location, spacious, clean storage rooms. Staff are helpful too.
Big Yellow Storage met and far exceeded my expectations. The store is convieniently located, with lots of access room. The staff were very helpful and friendly. I was shown my room, and how to get to it, how to secure it and what to do if I had any problems. I like the fact that you have to set an alrm, which is individual to your room. An excellent service I would use again and recommend.
I used Big Yellow Norwich continuously for a number of years and over this period have had three different sizes of storage units there at different times. I have found the attitude of staff to be first class and the general efficiency and convenience of the storage facilty met my needs perfectly. I would definitely use Big Yellow again and would recommend them to others.