The only thing I would have changed would be longer opening on Sunday or being pointed put that it was 2pm closing just to make sure that the client did not want out of hours opening - other than that great.
Basically I did nt realise self storage could be so easy, and with the security alarm arrangements etc i have no concerns about my stuff being stolen. Facilities (Lifts and trolleys etc) are excellent, and the cost is very reasonable. Staff were mega helpful and weren't patronising at all; they didnt laugh when they asked a question and my reply was 'I don't know, I've not done this before'.
Very friendly helpful staff, clear advice on insurance, storage needs etc. Great stock of every shape of box, packing equipment and tape to suit customer needs at reasonable prices. Clear emailed invoices with a good offer of half price deal for recommendations. Good secure, coded and dry conditions. Easy to give notice of termination of storage and only charged up to hour that took goods out. Brilliant for selling house clearing the clutter and then its all packed up when sell the house!
I very much liked the high security system in Big Yellow. Because you can make sure that everything you have there is 100% safe.
Despite the excellence of the facilties - as a long term storage option the cost of this is prohibitive for most people. It would be helpful/ be a good option that perhaps if you pay for eg the 6 months at the start of the period that (and non-refundable) this is heavily discounted.
I had to do two journey's in order to move house from Belfast to Norwich. Big Yellow storage was perfect. I was able to store my belongings and know they were safe and dry. For the first few weeks, while I was in temporary accommodation I was able to access my storage unit at the hours that suited me! Highly recommend!
I would like to say how easy it was to not only get the storage we needed, but ease of access and the help of the staff in the centre. I have and will in the future recommend Big Yellow. Thanks
A great location with easy access and fantastic storage with excellent hours of access! What more can I say?
I have found Yellow Storage to be very helpfull in all areas. I have often thought of leaving and going somewhere else, but decided to stay put for now. I've been using Yellow Storage for 3 years now and the only thing I would like to see changed is the 4 weekly payment system. I would prefer to pay 12 monthly instead of 4 weekly. I have 2 lots of
Overall Yellow Storage is good, but I would prefer full weekend access as standard, because I have a corner storage area the corner is cut off and I no longer live in Norwich and would prefer to be able to move my stuff closer to where I now live, e.g. I don't know why you do not have one in Cambridge. N.B. When I left Norwhich the location of the Norwich store was good for me.