such a positive experience! helder was so helpful and friendly, very easy to liase with.
kyra
26 Jun 2026
such a positive experience! helder was so helpful and friendly, very easy to liase with.
Easy to arrange and flexible. I’m a student and they were great, even helping me save money after judging I needed a smaller storage unit, instead of the large one I originally ordered. Gavin and Helder were super friendly, making great coffee as you wait too :)
Great service. Gavin was very friendly and polite. Showed me around and also went above and beyond on the service.
Very helpful staff member (Helder) who explained the whole process and answered all my questions.
Helder was very helpful, and help us chose the right box for the child car seat. Excellent customer service.
I used Big Yellow for the first time today and had a great experience. Nick was super helpful and called me after I reserved my room and helped me register and explain the process to me! We had a great chat and he was very lovely - thank you, Nick! :)
Gavin is very nice and helped me alot
Helder has been super helpful and has made the process so easy. Well explained and nothing is too much hassle. Definitely recommend
Gavin was really helpful, helped us select a suitable padlock and asked if we wanted anything to drink on arrival
Easy check-in and friendly service - thank you Gavin!