Helder was extremely helpful, friendly, and professional throughout the whole process. He took the time to answer all my questions and made everything easy and stress-free. Excellent customer service and a great attitude. Thank you, Helder, for all your help—I highly recommend Big Yellow Self Storage Norwich because of staff like you!
Amazing assistance and help throughout enquiry to sign up! Thanks to Nick and Gavin
Nick was an absolute legend! Smooth process and easy to talk to.
Gavin was a great help. Quick & easy check in.
Great experience, Helder was really accommodating with helping my girlfriend and I for the move in
Very good company and customer service from Nick. Everything was explained clearly and concisely making it easy to understand how everything works.
Helpful staff members, thank you Gavin!
Excellent service and great comms :)
Gavin helped us move my stuff into a locker, he was very helpful and he made us hot drinks! Lovely staff here
Really good employees at reception, helped me throughout the process professionally and we're extra helpful in showing me how entrance system works and gave me chance to see storage space before making reservation. I would like to personally say Thank you to Nick and Helder for your excellent and professional help