The paperwork (although it looked complicated from my side of the counter) was completed quickly and smoothly. As a new customer who has never used a storage facility before, Gavin (at the reception) explained in a very 'friendly' way how the whole process works. Access in and out of the facility was easy.
Your Customer service gentleman, Helda, who served me was just so helpful and respectful. I have told many people about just how good he was about dealing with my enquiry and how friendly he was. He is an asset to your organisation, and I hope he is rewarded for this level of customer service. Plus he makes an awesome cup of tea! Thank you Helda!
The service and introduction was carried out in a cheerful and relaxed manner, and was very helpful. Thanks for the cup of tea.The gentleman who dealt with me was wry patient with my memory problems.
Would of give 10 but having to pay 8 weeks up front is a bit much. Staff very helpful tho. Set up is good.
I was very impressed with the courtesy and attention to detail afforded to me by Helder de Sousa on checking in. I have rented a 75 square foot room.
Very helpful service, everything was explained very well. The unit was clean and tidy, exactly what I required thank you.
Clear instructions and guidance. Plenty of support in getting set up and generally very helpful service. Helder told me everything I needed to know.
Quick check in, helpful staff. Easy to use and a very good price. Also padlock available to buy a ta good price
Friendly and efficient service from the staff. Helder De Sousa was attentive, good humoured and personable. There was another member of staff present but unfortunately I didn't catch his name.
Very informative and helpful staff