Customer reviews for Norwich Self Storage

Helder was a lovely man, with great customer service skills and was very helpful. Much appreciated and would definitely recommend

Excellent overall, the only downside being on the second floor!

From initial enquiry to storing my belongings it was an efficient and friendly service I received. The manager Rob was extremely helpful and ensured the whole experience was easy for me.

Good and transparent service

Friendly service and very helpful. We were looked after by Helder

Gavin, the customer service agent was knowledgable, very helpful and throughly professional

Very helpful and obliging staff. Great facility with good amenities. Easy to book and check-in online.

Easy process, friendly staff.

My scores are based on the service and efficiency received by the Norwich branch, the speed of response from original enquiry and the options and help given by Gavin at the branch. The information and help provided by Gavin was clear and concise explaining about the insurance, entry and exit alarm system, out of hours service and general access to the building. I am very happy with Big Yellow and will continue to use them for my storage services when needed, and happily recommend you to my friends and others who may be looking for storage.

Very efficient and friendly and nice clean tidy areas