We used the storage recently after a very stressful house move. The staff were extremely friendly and helpful. The storage unit with fit for purpose and with great security. I would recommend it to anyone wanting a stress free move.
I am very impressed with the quality and variety of storage on offer and am particularly happy with the efficiency and friendliness of the staff who have a very 'can do' attitude which is hard to match.
I needed to store my stuff quickly for a big move abroad, and Big Yellow handled everything so well, including providing much-needed boxes and recommending a great driver. Really took the hassle out of uprooting!
I was pleased to find staff willing to help with enquiries and happy to help me check in to the storage facility although this took them past the scheduled closing time. If I need storage again I'll come back!
Big yellow storage is exactly what it says it is. It is easy to use and very secure. Highly recomended.
I don't have to worry about the security of the facility as they have already thought of everything. Easy to use too.
A level of service above and beyond my expectations.
disappointed to go to my Big Yellow and discover that one of the removal firms using it as storage had filled every single trolley, but they werent even unloading them, just had them lined up and were carrying more stuff down by hand. Come on management I would have expected you to notice that and had a word.
I found the BY staff helpful, considerate and well trained. The storage space itself is clean and easy to access. I would like longer opening hours on the weekend - Sundays in particular.
From website through advice on chat line to set-up and storage facilities,completely smart, professional,helpful service.Storage areas spotlessly clean,highly recommended