Customer reviews for Orpington Self Storage

5*

I contacted Big Yellow after a very bad experience with another removal and storage company and not only were they sympathetic, they helped me get another removal company and safely transported my items to their storage. I went to the office to finalise some paperwork and Lily and Dave were just the best. They treated me with respect, took time to explain things and ensured that I understood everything before leaving. Big Yellow Orpington are the best. I would highly recommend them to everyone

David and Lily are very helpful and friendly

Dave has exceptional customer service skills, and is caring and caters to peoples needs also. He cares about the customers. It was very easy to book and Dave explained everything to us. He made the experience very relaxed and quick.

Very good explanation and tour of rooms by Lily…I booked and the check-in was straightforward…very good company

The team at Big Yellow are fantastic, the customer service they provide is second to none . The facilities are always clean and trolleys also available. We would highly recommend.

A great experience overall. Dan was incredibly supportive and proactive, especially in highlighting the available discounts, which I really appreciated. Lilie and Dave were also very helpful throughout the process. I wouldn’t hesitate to recommend their service.

Dave and his colleague looked after me very well. Thanks

The staff are very helpful and friendly which made for a good experience with setting up our account with them.

Amazing service