The booking process was really easy. I liked the fact I could check in online and a text a few days before on what to expect was really helpful. The lady on reception who served me was really polite and helpful.
Joe was extremely helpful, and got us booked in very quickly!
Absolutely perfect David on front desk helped me size up what m2 I needed and the whole process was straightforward, Joshua was also excellent in showing me how to access my unit and what the process is.
Both of the staff I spoke to were really friendly and helpful, man I spoke to on Sunday was Dave but unfortunately I can’t remember the name of the chap I made the initial booking with but he did say he is fairly new there. They were both very friendly and helpful
Joe and Christina were very professional and courteous and made the whole process very simple.
Initial enquiry and customer service was excellent. The booking process was easy to navigate. Dave at the Orpington store was fantastic at guiding me through the online checking in process, extremely patient. I also received superb service from Dave when I first arrived at Big Yellow, once again taking the time to explain the terms and conditions and to answer any questions I had.
Cristina dealt with my enquiry and was very informative on he options available.
Dave & christina was amazing! Helped throughout and made it as ease!
I was given the wrong information about signing documents and I had to take time out of work to complete this in store instead of being told it should be done all online but Christina who has been wonderful has apologised and sorted the problem for me
My initial enquiry was handled extremely efficiently with full explanation of everything I needed to know and all questions answered fully and sympathetically.