Everybody was very helpful
Jana
8 Sep 2020
Everybody was very helpful
The young lady was really helpful even when a 79 year old could not understand such a simple task
Andra and her colleague were very friendly and helpful. They explained the procedures well and gave confidence that my items would be safe.
I spoke to Andra Mosoi who was a star in arranging the rental of the storage. I would say that the personal service perfect. I was left with all the information I needed to commence with the storing of my belongings. Just perfect, thank you Andra for your assistance
It was handled brilliantly by Christina who provided a quote quickly and let me decide without any hassle! David was very efficient sending a Direct Debit instruction and Andra was also extremely helpful confirming the instruction had been received. Check in was excellent with everything explained properly and the store kept to the 'distance' policy admirably! I can't fault anything - the staff are a credit to you and the Customer Service - fantastic! Well done all three!
All very clear
The sales represenative was extreamley knowledgeable and explained everything clearly. He was able to answer all the questions we asked and found the overall experinces easy.
It was brilliant throughout and I had not issues what so ever
The receptionist, who identified herself as ANDRA took time to explain all the procedures involved and was instrumental in my choosing Big Yellow.
Clear concise information from explaining how the system works and competitive pricing