Customer reviews for Oxford Self Storage

Very responsive to original online enquiry and very friendly and personable when we moved in and out. A wonderfully easy process.

Very helpful check in. Understood what I needed and found me a smaller unit, which is much better. All staff seem very happy to help in any way they can.

Process was clean, professional, easy to understand. I was able to evaluate my options via the quote you sent and then on the website. The in-person experience at the store was fantastic. Mark was very, very helpful, professional, treated us like valued customers, and went above and beyond to make our experience a positive one. Thank you!

Ilford branch are always very professional and helpful

I was served by Mark, who did an outstanding job in setting up the contract and showing me the storage system. The whole facility was super tidy and practical. I'm impressed.

Quickest service I have to say and the staff Mark was great and helpful

I rang in a rush and was quite short with James to be fair. He handled it with good grace. I had urgent storage requests and they sorted that out and got it all arranged and I was checked in with my stuff stored before lunch!

Polite and efficient staff Good communication throughout following the initial enquiry

Polite and helpful on the phone. Polite and helpful on site, as i changed my mind regarding the storage unit.

The (re) check-in experience was so smooth and the agents so knowledgeable and helpful. Always a pleasure coming to Big Yellow Oxford.