I had a great experience at Big Yellow Storage Oxford ! Thank you so much to James and Mark, who were super helpful and so lovely! Helped me move my stuff after I realised the room I had reserved was too big. Was given a lovely complimentary coffee as well! Would highly recommend for any students needing to store their stuff in the holidays.
James was amazing!!!!!!!!!
Very friendly team , explained everything well
Really friendly and helpful staff. I remarked to one staff member that I was a bit frazzled. He was so happy and told me to keep smiling and it would be fine. It was a simple gesture but it made me feel soo better. Moving is stressful.
Very responsive and helpful team who answer the phone immediately.
Mark was helpful and didn't waste time. Very well done
It is a bit pricy and it would be better if I could compare room sizes and prices online
very friendly.helpful staff.
James rang me back as soon as I filled in the form. He explained everything very thoroughly and thought of loads of things that were very helpful that hadn’t occurred to me. He quickly sent me a quote. When I arrived at the depot, he made me comfortable and got me a drink. He helped me fill in everything and showed me around the store. Again he had many helpful tips that will save me time going forward. As I was leaving, he asked if I needed tape - and yes, I did but I had forgotten! All round great service.
Excellent customer engagement service from the staff at the branch.