Friendly and helpful
Phyllis
18 Jun 2022
Friendly and helpful
The staff were very friendly and helpful.
Excellent customer care experience from Adam.
Smooth onboarding once we had set up the account
excellent communication by staff at Oxford Big Yellow - polite, friendly, professional - clearly explained all the details about the storage process.
Online reservation system and check in. The guy on reception - David I think his name is - is an absolute genius at his job. Polite, friendly and unflappable when multiple customers arrived with queries at the same time. Great inter-personal skills. That man deserves a medal.
Conor and Dave at reception were brilliant. Very good at customer interaction and very friendly. All staff were informative and couldn’t do enough to help!
The Oxford team is incredibly professional and helpful. Conor Hale in particular is proactive and resourceful, and was instrumental in my decision to keep my company ‘s storage at the Oxford branch. I was most impressed with his diligence and consistent communication to set up additional storage for us.
Easy check in. Helpful staff. Clean premises with good security.
Organised and efficient.