Polite and efficient staff Good communication throughout following the initial enquiry
NA
30 Apr 2024
Polite and efficient staff Good communication throughout following the initial enquiry
Polite and helpful on the phone. Polite and helpful on site, as i changed my mind regarding the storage unit.
The (re) check-in experience was so smooth and the agents so knowledgeable and helpful. Always a pleasure coming to Big Yellow Oxford.
Your staff members at Oxford Big Yellow (Mark and James) were incredibly compassionate in a very stressful situation. They helped so much both logistically and emotionally, and I am so grateful to them both for assisting me and my mum yesterday.
Very flexible on arrival date changes, friendly and helpful staff, good prices.
From the moment I stepped through the door very friendly staff. I explained what I needed storage for & how long approximately was shown to a perfect size & explained how everything works by getting in & out & pricing was perfect will definitely recommend 100%
Seemless process and clearly explained
- Very good customer service online and on site - Very clean and well maintained - Cheapest price (in Oxford) compared to competitors
James and Mark were both really polite, extremely helpful and made choice of room size and checking really straightforward.
Very friendly and helpful and accommodated all my needs for finding the right storage.