Easy to visualise the space online, the team at the location went above and beyond to help find the right room for me and they were extremely friendly in the process.
Everything Friendly efficient personal service Knowledgeable agents Patient - happy to explin fully; show around; help with documentation Sorted out lock for me What else can I say!
An easy website to navigate, booking was very straightforward and Mark at Oxford was so organised and friendly our check in Was straightforward thanks to Mark
Very responsive to original online enquiry and very friendly and personable when we moved in and out. A wonderfully easy process.
Very helpful check in. Understood what I needed and found me a smaller unit, which is much better. All staff seem very happy to help in any way they can.
Process was clean, professional, easy to understand. I was able to evaluate my options via the quote you sent and then on the website. The in-person experience at the store was fantastic. Mark was very, very helpful, professional, treated us like valued customers, and went above and beyond to make our experience a positive one. Thank you!
Ilford branch are always very professional and helpful
I was served by Mark, who did an outstanding job in setting up the contract and showing me the storage system. The whole facility was super tidy and practical. I'm impressed.
Quickest service I have to say and the staff Mark was great and helpful
I rang in a rush and was quite short with James to be fair. He handled it with good grace. I had urgent storage requests and they sorted that out and got it all arranged and I was checked in with my stuff stored before lunch!