- spacious rooms - Clear instructions - easy access - Central location - friendly customer service - student discounts - flexible dates for moving in and out
Kathrin
30 Jul 2022
- spacious rooms - Clear instructions - easy access - Central location - friendly customer service - student discounts - flexible dates for moving in and out
Absolutely competent people at the reception
Your staff member, Dave, was exceptionally helpful, friendly and made my checking in experience very easy. He is a real asset to your organisation. All the other members of the team who i spoke to on teh phone were also very friendly and helpful.
Friendly and helpful
The staff were very friendly and helpful.
Excellent customer care experience from Adam.
Smooth onboarding once we had set up the account
excellent communication by staff at Oxford Big Yellow - polite, friendly, professional - clearly explained all the details about the storage process.
Online reservation system and check in. The guy on reception - David I think his name is - is an absolute genius at his job. Polite, friendly and unflappable when multiple customers arrived with queries at the same time. Great inter-personal skills. That man deserves a medal.
Conor and Dave at reception were brilliant. Very good at customer interaction and very friendly. All staff were informative and couldn’t do enough to help!