The website should make it clear that drive-up storage is not sold to retail customers. David and Joe at reception were helpful, friendly and really made me feel better about some of my frustrations with Big Yellow's website and pricing structures.
From the initial enquiry to the completion of the move the team were excellent. Communication was brilliant and on the day of the move, Martin (who checked me in) made the whole thing stress free. He was friendly, professional and a pleasure to deal with. Thank you!
Very well
Everything was handled by Joe at the Oxford branch in a very professional manner and nothing was too much trouble.
Queried by email, called back. Informative - that perfect blend of friendliness and professionalism.
Very helpful and was very happy I could move my things in so quickly
The enquiry was easy and the team have been helpful throughout the whole process. Special thanks to joe who helped with my final steps on move in day, as well as Connor
Helpful and very good
The staff were really friendly and helpful and explained everything clearly.
Very well, and explained perfectly, couldn’t have gone smoother