Team invested in delivering a professional service adherence to policy and guidelines which is refreshing to see standards being met and followed as this act requires discipline.
Connor was excellent. Very helpful.
Charlie tried tonget hold of me multiple times for me to come in for the first day stuff. Was polite in every message. Connor made booking in and explaining everythimg a breeze and easy to understand 10/10. Joe was a laugh on the desk making it feel friendly and comfortable. Everything 10/10 so far.
Every member of staff very helpful and friendly.
The process has been very easy so far
Very prompt and concise response to query, all information given without asking
Very easy, staff were very friendly and very professional.
Very easy and very polite & friendly staff taking you through the process
Nice and easy to follow the online booking in process, followed up by a phone call from staff at Big Yellow and then booking in on the day. All carried out with friendly and helpful staff efficiently going through step by step about using the site and following protocols and rules.
It was all handled very efficiently first by Charlie on the phone, then by Dave at reception when I booked in. Everything was explained really well - and the sense of humour was much appreciated Dave!! Consider this your 12 out of 10 :-D