Customer reviews for Oxford Self Storage

Every member of staff very helpful and friendly.

The process has been very easy so far

Very prompt and concise response to query, all information given without asking

Very easy, staff were very friendly and very professional.

Very easy and very polite & friendly staff taking you through the process

Nice and easy to follow the online booking in process, followed up by a phone call from staff at Big Yellow and then booking in on the day. All carried out with friendly and helpful staff efficiently going through step by step about using the site and following protocols and rules.

It was all handled very efficiently first by Charlie on the phone, then by Dave at reception when I booked in. Everything was explained really well - and the sense of humour was much appreciated Dave!! Consider this your 12 out of 10 :-D

The only issue I had was that I didn’t realise I needed to bring identification and the card used for reservation with me as I didn’t spot it while I was reserving online. But everything was resolved quickly once there so I was happy.

As a first time user of Big Yellow, Dave made me feel very welcome and at ease. He explained everything very well and provided a good overview of how things work.

The team were professional, considerate and made the whole process easy to understand and fast. I only every use BYS because the standard is so far above competitors. The team in Oxford were the best I’ve met yet!