Steph was really friendly and helpful. She showed me around and exactly how to access everything. She was very easy to talk to and ask questions.
Jennifer
13 May 2018
Steph was really friendly and helpful. She showed me around and exactly how to access everything. She was very easy to talk to and ask questions.
Friendly, well informed staff and exactly the service I needed. I was also impressed at the additional services I was informed about when booking in. I also liked being able to do a lot of the paper work online beforehand.
It was because I wasn't given all of the necessary information from my first phone enquiry about Storage with Big Yellow storage.
excellent service
Staff were very helpful, and friendly, made the signing up process very easy. All things about the room were explained very clearly.
Exceptional Customer Service by the on-site team and also the recommended movers. Everybody was so friendly and helpful. Had to get a bigger storage unit as I had acquired more stuff than I realised over 9 years. Both the movers and the team were so helpful and obliging and my friend and I were even offered coffee and a slice of pizza - so welcome as it was nearly 4pm and we hadn't eaten since early morning. A very big thank you to all for making the entire process so pleasant and pain-free.
Well organised, clean and very friendly helpful staff.
Very helpful assistan, allowed for reserve second room if I needed it after hours (as I did)
Great customer service, quick and easy to use
Ben was terrific at check in and everyone else I have spoken to over the phone or in person (eg, Steph and Curtis) have been helpful, professional and friendly.