Customer reviews for Oxford Self Storage

My initial call was handle by James. He was very polite and explained the process extremely well. He has continued to be very pleasant and helpful.

Very cirtious received a phone very soon after my initial enquiry Stephanie was very helpful

James and Stephanie have been incredibly helpful. The level of customer service skills displayed have been commendable.

Initial inquiry was over the website. Had a polite phone call from Ben saying any question just give him a ring. Ben was very informative and helpful on the day we moved stuff into the storage unit.

Ben was extremely helpful at sorting out my query

- Very smooth, digital workflows. Extremely practical - Was a bit annoyed by the constant follow up but it was done professionally - Attempts to upsell suggest well-trained staff, very professionally done - very very well run business guys. I hope you are making money, you deserve it - Only :-( I have is access hours - I think the standard offering should include evening hours, the value proposition would then be absolutely perfect at minimal cost to you

It was not clear to me from the website what type of padlock (i.e. strength of padlock) was required to secure the room. This was explained when I arrived. I think the information on the website could have been clearer.

The initial enquiry was handled very efficiently and in a friendly manner by James and the whole team were very good at reminding us of what was needed for check-in and the website was easy to use.

Good

They were very prompt in response to my initial enquiry. Friendly and informative. The whole process was smooth.